Transasia launches Customer Call Centre
by (Hony.) Brig. Dr. Arvind Lal, Padma Shri, Chairman & Managing Director, Dr. Lal Path Labs

Mumbai: Transasia Bio-Medicals Ltd. launched Customer Call Centre on August 8, 2014 at Transasia House, Mumbai. This was officially inaugurated by the prominent and renowned (Hony.) Brig. Dr. Arvind Lal, Padma Shri, Chairman & Managing Director, Dr. Lal Path Labs.

At the opening function, Dr. Arvind Lal unveiled the plaque through remote access and made the first inaugural call to the centre declaring the Call Centre open. This was followed by the lighting of the auspicious lamp by Mrs. Mala Vazirani, Executive Director - Transasia Bio-Medicals Ltd.

With an enviable track record of over 35 years in the Industry, Transasia is a leader in Clinical Diagnostics and provides Total Solutions for Clinical Diagnosis in Biochemistry, Hematology, Immunology, Critical Care, Coagulation and Urine Analysis.

The inauguration of the Transasia Call Centre will add further value to our prompt service delivery. It will open new vistas in customer care. This would facilitate a swifter response time, technical help; prompt handling of customer calls, improved coordination leading to better deliverables, reaching out even to the far-flung areas.

Transasia Call Centre will extend its dedicated service to customers regularly between 8.45 am - 7.15 pm

Call toll free 1800 103 8226


About Transasia Bio-Medicals Ltd.

Incepted in the year 1979, Transasia Bio-Medicals Ltd., is headquartered in Mumbai, India. It is one of Indias largest In-vitro Diagnostics Company and offers solutions and products in Biochemistry, Hematology, Coagulation, ESR, Immunology, Urinalysis, Critical Care, Electrophoresis, Molecular Diagnostics, Diabetes Management and Microbiology. Infact, Transasia is the first Indian company to manufacture and export sophisticated, state of the art blood analyzers and reagents.

Transasia is a part of the global ERBA Diagnostics Mannheim GmbH Group. The ERBA Group has spread its footprint across USA, Europe, Turkey and Eastern Europe, Russia and France, by means of various acquisitions: ERBA Lachema s.r.o.(Czech Republic), ERBA Russia (Russia), ERBA Diagnostics,Inc. (USA), Diamedix Corporation (USA), Delta Biologicals, s.r.l (Italy), ImmunoVision,Inc. (USA), Erba DDS (Turkey), ERBA Diagnostics France (France), JAS Diagnostics Inc. (USA) and Drew Scientific (USA).

Transasia manufactures and markets equipment and reagents, with an impressive install base of over 45,000 equipments across India. Transasia also exports to more than 94 countries in five continents.

The vast network of more than 150 service engineers, 350+ Sales and Marketing Team, 14 zonal offices, and 300+ Distributors allows us to reach out to customers across the length and breadth of the country.

Alliances with international partners like Sysmex Corporation (Japan), Wako (Japan), Medica (USA), Diesse (Italy), Immco (USA), Vircell (Spain), Helena Bio-sciences (UK), Genprobe (USA), have ensured that cutting edge technology and solutions can be brought to India. Transasia markets, services and supports the Sysmex products and solutions in India. (www.transasia.co.in)

With a vision of being recognized as a 'local for global' organization, Transasia continues to provide doctors and patients with reliable, affordable and innovative Medical Diagnostic Systems.


 

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